What is personal information?
The following is considered as Personal information:
Email address
Name
Surname
Telephone number
Delivery address
When do we collect personal information?
- When you make a booking, we collect Email address, Name, Telephone number (not mandatory), Delivery address.
- If you’re an existing customer or if you wish to create an account with us. The personal information is Email address, Name, Telephone number (not mandatory), Delivery address.
- If you submit a listing on our website for an event or enter your company details, we collect your email address, name, telephone number.
- When you contact us by sending a message, writing to us or phoning the customer services.
- We collect notes from the conversations with you, details of any complaints or comments you make only to serve you better in the future.
- When you engage with us on our social media pages.
Here’s how we’ll use your personal data
To process your booking made by email or phone. With your consent, we use your personal data, preferences and details of your transactions to keep you informed about the next deadline date and to see if you would like to rebook any advertising. We do the communication via email, text or phone.
How do we protect your personal data?
We treat the customers’ data with utmost care and we take all appropriate steps to protect it.
All the credit card numbers taken are destroyed after use. All website data is transmitted over https which is secure technology for transactional purposes.
We regularly monitor our systems for possible attacks and vulnerabilities.
With whom do we share your personal data?
The personal information we collect when you shop online will not be disclosed to third parties.
Customers’ rights
Right to access your personal data – If you want to get access to the personal data we hold about you, you can call us on 01273 732993 or email [email protected].
Right to withdraw consent
If you wish to withdraw consent, or object you can call us on 01273 732993 or email [email protected]. In that case, we will stop sending you emails (Deadline dates, reminders for copy) and stop using your personal data for direct marketing.
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
If you need to correct any inaccuracies in your data, please contact us on 01273 732993 or email [email protected]. If we choose not to action your request, we will explain to you the reasons for our refusal.
How do you unsubscribe?
Please send us an email to [email protected] if you no longer wish to hear from us. If you do want to receive any marketing emails from us, please email the same address.